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Continue ShoppingFAQ
Can't find your answer? Message us on WhatsApp (6264671500) or mail us at support@zisi.in
Orders, Shipping & Delivery
Once your order ships, you will receive a tracking link via SMS and Email. You can also track it Here.
We ship daily from Central India to ensure fast delivery across the country.
- Metros: 4–5 Days
- Rest of India: 5–7 Days
- Remote Areas: 7–10 Days (You will receive a tracking link via SMS/Email as soon as your order is dispatched).
Note: Delivery times may vary slightly due to public holidays or extreme weather conditions.
Prepaid Orders:
FREE Shipping on orders above ₹499.
A flat shipping fee of ₹79 applies to orders below ₹499.
Cash on Delivery (COD):
A handling fee of ₹99 applies to all COD orders.
Note: The ₹99 COD fee is non-refundable in case of returns.
Payments
We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD).
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
Yes! We offer COD on all orders for a small handling fee of ₹99. Tip: You may receive a verification call or WhatsApp message to confirm your COD order before we ship it.
Returns & Refunds
Refunds are initiated within 48 hours after we receive the return. It may take 3-5 days to reflect in your bank account.
We offer a 7-Day Return Policy for change of mind.
Condition: Items must be unused, unwashed, and with tags intact.
Fees: A ₹100 Reverse Logistics Fee applies to all refunds (deducted from the refund amount).
Defects: Returns for damaged/wrong items are FREE (must be reported within 48 hours).
It’s simple! Just WhatsApp us at +91 6264671500 or email support@zisi.in with your Order ID.
For Defects: Attach your Unboxing Video.
For Returns: Share a photo of the product in its original packaging. We will arrange a pickup within 24-48 hours.
We are sorry! Please report this within 48 hours of delivery. You MUST share an Unboxing Video to claim a free replacement or full refund, check more on here.